Our company protects consumer rights and prioritizes customer satisfaction. The dissatisfaction and problems you may experience with the product you have purchased are evaluated meticulously and resolved as soon as possible.
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at sipahistudiogmail.com. Place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Fevzipaşa Mahallesi Çimenlik Sokak No: 21 Merkez/ÇANAKKALE
TURKEY, 17010
** Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
**USED AND DAMAGED ITEMS ARE NOT RETURNED.
** The product to be returned must be returned as received, complete, undamaged, with its box as received.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
ORDER CANCELLATİON
You can cancel the orders you have given up. If the product has not been shipped yet, the full fee will be refunded by the method you made the payment. If the product has been shipped, the shipping fee and costs will be deducted and will be returned.